Menu

Reviews

“Joy is a fantastic real estate agent and such a pleasure to work with. She is always readily available to take calls and answer questions, and was there every step of the way in helping us purchase our dream home. She is such a kind person and is really passionate about her work, I absolutely recommend working with her!”

– Clark Family


“Joy is an extraordinary real estate agent. She made sure we understood the process and carefully explained to us the pros and cons of each area. She was (and continues to be) extremely responsive and went above and beyond to answer all our questions. As a first time buyer, we couldn’t have asked for a better person to help us. We had fun throughout the entire process and got the house we wanted at the price we wanted.”

– Camila Blosfeld


“Joy is not your typical realtor — She always put our best interest and needs above her own. Her goal was to protect us and get us the most money for our home. I have been working with Joy for the past couple years in an effort to determine if and when we should sell our home. She was always available and quick to respond, always happy to answer all my questions and carefully walk us through each step of the process. Since we raised our four kids in this home, it was a bit of an emotional process. Joy listened carefully and was very sensitive to our specific needs and wants. She has a wonderful calmness about her that puts your stress and anxieties at ease. We are so grateful for her expertise and experience. She treated us like family! I cannot recommend Joy enough.”

– James Paul


“Working with Joy was a fantastic experience! We had previously tried to sell our property with another agent who couldn’t get the job done. Not only did Joy get it done but she got us much more than our asking price. From the very beginning we saw Joy was very different than our previous agent. She came to our home, did a walk through and had a very impressive presentation. She didn’t even bring a contract with her! She was truly interested in helping our family out with this process, it felt nice to know it wasn’t just a sales pitch to get us to sign on the dotted line. Joy had our home sold before it even went to market! She was very helpful and informative throughout the whole process from start to finish. I will recommend Joy to all my friends and family for their real-estate needs. Her willingness to help others and knowledge separate her from the rest.”

– Matthew McDonald


“Joy lives up to her name quite literally. From selling my home to the purchase of another, it was a JOYFUL experience from start to finish. Joy went above and beyond in preparing my home for sale and negotiating the best offer. Joy had my back in every situation and she listened to every concern or worry I had. She double checks everything she does to ensure that the experience is a smooth one.The only downside for working with Joy is that I don’t get to see as much now that our transaction is over! I cannot recommend her enough and I look forward to working with her again in the future! Thank you for everything!”

– Sarah Schiefelbine


“Joy is truly amazing at what she does. She is very dedicated and always available. She makes the process of buying, and in my case, then selling a home very comfortable. She was able to find a house for me in a 1 week, then only 6 months, after some unforeseen circumstances, sell that same house for well over ask allowing us to make a tidy profit. She took care of all the details, including staging beautifully. The house sold in just 1 day. Joy coordinated absolutely everything and kept us informed at all times. I would not hesitate to work with Joy. Anyone would be lucky to work with her for all your buying or selling needs.”

– Donald Schriver, Mission Viejo


“Joy Lee is absolutely wonderful to work with. She really cares about her clients as well as the community she lives and works in. Her personalized touch comes in the form of fun seasonal client gifts and even letter writing to neighbors in communities her clients want to buy in. She is thorough, professional, knowledgeable, and easy to work with. Joy is always available to answer questions, even at night and she responds fast.

Joy really listened to what we wanted and helped brainstorm ideas when a property wasn’t immediately available in the exact area we were hoping for. She sent us the most up to date information on the housing market to help inform our decisions. And although we decided to hold off from buying a rental property until the market softens some, the amount of time and effort Joy put in for us during our months of working with her made us certain that it is her we will be calling when we’re again ready to buy. I’ve personally seen how she goes above and beyond for her clients from early on in the buying/selling process until the end and even after. I highly recommend her to anyone looking to buy or sell in Orange County.”

– Ann-Marie Verstegen, Mission Viejo


“We would really like to highlight and highly, highly recommend the realtor that worked for us. She works with Regency, the top agency in our little community here in Robinson Ranch. She worked long hours with us getting the house ready. Declutter, declutter, declutter. She pays for the staging of the house too as a part of the service. And brought in lots of great stuff to make the house look great. And then was CONSTANTLY in touch with us as the offers/counter offers kept rolling in (it was a busy weekend). I can’t say enough about her and the professional yet energetic way she took us thru this process. I will be singing her praises in more posts here. She worked really hard for us.”

– Lowell O’Dell, Robinson Ranch


“Joy was a pleasure to work with. She had our home professionally staged, windows washed, and photographed, which made such a huge difference. We had multiple offers within days. She made us feel like her most important client and was available to speak to us 24/7. Joy will get you the best possible price for your home and will take great care of you. I highly recommend her.”

– Z. Salazar, Modjeska Canyon


“Buying and selling a house is a huge, sometimes difficult, undertaking. If you want to partner with a true real estate professional who will take on any challenge, no matter how large or small, choose Joy Lee as your realtor.

After listening carefully to my preferences, Joy showed me five houses she knew I would like. I fell in love with the fifth house and put down a deposit! But that meant I’d have to sell my house in three weeks! So Joy moved fast, partnering with an excellent stager, clearing my house of clutter and making it look more beautiful than ever. She hired a fantastic photographer whose photos and video marketed my house exceptionally. Thus, my house went up for sale the very next week. The selling price Joy suggested, based on comps, was spot-on and attracted many buyers. She then negotiated a very good buy price, keeping me informed every step of the way.

Inevitably some challenges occurred during escrow, but Joy tackled every one. When the buyer’s termite inspector and loan agent caused delays, Joy stepped up to phone them every day to speed things up. When, at the very last minute, my “Closing” was unexpectedly delayed, she persuaded my mover to perform a two-day move without added cost, which he’d never done before.

Needless to say, Joy is a hard worker who wears a smile no matter what problem occurs. For her, no detail is too small to tackle if it means moving a project to completion. She’s constantly available, through texts, emails and phone, and I appreciated her empathetic advice.

Now, many weeks later, I am happier than ever, with my old home sold and finding great comfort in my beautiful, new house. Obviously, I highly recommend that you choose Joy Lee as your agent. I guarantee you won’t be disappointed if you do!”

– Katherine Sartori, Rancho Mission Viejo