“We would really like to highlight and highly, highly recommend the realtor that worked for us. She works with Regency, the top agency in our little community here in Robinson Ranch. She worked long hours with us getting the house ready. Declutter, declutter, declutter. She pays for the staging of the house too as a part of the service. And brought in lots of great stuff to make the house look great. And then was CONSTANTLY in touch with us as the offers/counter offers kept rolling in (it was a busy weekend). I can’t say enough about her and the professional yet energetic way she took us thru this process. I will be singing her praises in more posts here. She worked really hard for us.”

– Client, Robinson Ranch

“Joy was a pleasure to work with. She had our home professionally staged, windows washed, and photographed, which made such a huge difference. We had multiple offers within days. She made us feel like her most important client and was available to speak to us 24/7. Joy will get you the best possible price for your home and will take great care of you. I highly recommend her.”

– Z. Salazar

“Buying and selling a house is a huge, sometimes difficult, undertaking. If you want to partner with a true real estate professional who will take on any challenge, no matter how large or small, choose Joy Lee as your realtor.

After listening carefully to my preferences, Joy showed me five houses she knew I would like. I fell in love with the fifth house and put down a deposit! But that meant I’d have to sell my house in three weeks! So Joy moved fast, partnering with an excellent stager, clearing my house of clutter and making it look more beautiful than ever. She hired a fantastic photographer whose photos and video marketed my house exceptionally. Thus, my house went up for sale the very next week. The selling price Joy suggested, based on comps, was spot-on and attracted many buyers. She then negotiated a very good buy price, keeping me informed every step of the way.

Inevitably some challenges occurred during escrow, but Joy tackled every one. When the buyer’s termite inspector and loan agent caused delays, Joy stepped up to phone them every day to speed things up. When, at the very last minute, my “Closing” was unexpectedly delayed, she persuaded my mover to perform a two-day move without added cost, which he’d never done before.

Needless to say, Joy is a hard worker who wears a smile no matter what problem occurs. For her, no detail is too small to tackle if it means moving a project to completion. She’s constantly available, through texts, emails and phone, and I appreciated her empathetic advice.

Now, many weeks later, I am happier than ever, with my old home sold and finding great comfort in my beautiful, new house. Obviously, I highly recommend that you choose Joy Lee as your agent. I guarantee you won’t be disappointed if you do!”

– Katherine Sartori, Rancho Mission Viejo