“Joy lives up to her name quite literally. From selling my home to the purchase of another, it was a JOYFUL experience from start to finish. Joy went above and beyond in preparing my home for sale and negotiating the best offer. Joy had my back in every situation and she listened to every concern or worry I had. She double checks everything she does to ensure that the experience is a smooth one.The only downside for working with Joy is that I don’t get to see as much now that our transaction is over! I cannot recommend her enough and I look forward to working with her again in the future! Thank you for everything!”
– Sarah Schiefelbine
“Joy is truly amazing at what she does. She is very dedicated and always available. She makes the process of buying, and in my case, then selling a home very comfortable. She was able to find a house for me in a 1 week, then only 6 months, after some unforeseen circumstances, sell that same house for well over ask allowing us to make a tidy profit. She took care of all the details, including staging beautifully. The house sold in just 1 day. Joy coordinated absolutely everything and kept us informed at all times. I would not hesitate to work with Joy. Anyone would be lucky to work with her for all your buying or selling needs.”
– Ann-Marie Verstegen, Mission Viejo
“Joy Lee is absolutely wonderful to work with. She really cares about her clients as well as the community she lives and works in. Her personalized touch comes in the form of fun seasonal client gifts and even letter writing to neighbors in communities her clients want to buy in. She is thorough, professional, knowledgeable, and easy to work with. Joy is always available to answer questions, even at night and she responds fast.
Joy really listened to what we wanted and helped brainstorm ideas when a property wasn’t immediately available in the exact area we were hoping for. She sent us the most up to date information on the housing market to help inform our decisions. And although we decided to hold off from buying a rental property until the market softens some, the amount of time and effort Joy put in for us during our months of working with her made us certain that it is her we will be calling when we’re again ready to buy. I’ve personally seen how she goes above and beyond for her clients from early on in the buying/selling process until the end and even after. I highly recommend her to anyone looking to buy or sell in Orange County.”
– Donald Schriver, Mission Viejo
“We would really like to highlight and highly, highly recommend the realtor that worked for us. She works with Regency, the top agency in our little community here in Robinson Ranch. She worked long hours with us getting the house ready. Declutter, declutter, declutter. She pays for the staging of the house too as a part of the service. And brought in lots of great stuff to make the house look great. And then was CONSTANTLY in touch with us as the offers/counter offers kept rolling in (it was a busy weekend). I can’t say enough about her and the professional yet energetic way she took us thru this process. I will be singing her praises in more posts here. She worked really hard for us.”
– Lowell O’Dell, Robinson Ranch
“Joy was a pleasure to work with. She had our home professionally staged, windows washed, and photographed, which made such a huge difference. We had multiple offers within days. She made us feel like her most important client and was available to speak to us 24/7. Joy will get you the best possible price for your home and will take great care of you. I highly recommend her.”
– Z. Salazar, Modjeska Canyon
“Buying and selling a house is a huge, sometimes difficult, undertaking. If you want to partner with a true real estate professional who will take on any challenge, no matter how large or small, choose Joy Lee as your realtor.
After listening carefully to my preferences, Joy showed me five houses she knew I would like. I fell in love with the fifth house and put down a deposit! But that meant I’d have to sell my house in three weeks! So Joy moved fast, partnering with an excellent stager, clearing my house of clutter and making it look more beautiful than ever. She hired a fantastic photographer whose photos and video marketed my house exceptionally. Thus, my house went up for sale the very next week. The selling price Joy suggested, based on comps, was spot-on and attracted many buyers. She then negotiated a very good buy price, keeping me informed every step of the way.
Inevitably some challenges occurred during escrow, but Joy tackled every one. When the buyer’s termite inspector and loan agent caused delays, Joy stepped up to phone them every day to speed things up. When, at the very last minute, my “Closing” was unexpectedly delayed, she persuaded my mover to perform a two-day move without added cost, which he’d never done before.
Needless to say, Joy is a hard worker who wears a smile no matter what problem occurs. For her, no detail is too small to tackle if it means moving a project to completion. She’s constantly available, through texts, emails and phone, and I appreciated her empathetic advice.
Now, many weeks later, I am happier than ever, with my old home sold and finding great comfort in my beautiful, new house. Obviously, I highly recommend that you choose Joy Lee as your agent. I guarantee you won’t be disappointed if you do!”
– Katherine Sartori, Rancho Mission Viejo